The Secret to Creating a 5-Star Short-Term Rental Experience
Rave reviews are the secret to a successful short-term rentals. A list of people fawning over your property and gushing over their stay is extremely influential when potential travelers are looking at your listing. How do you get those rave reviews? Create a 5-star experience for your guests that will give them lasting memories. Here are some practical tips to make this happen!
Invest in the Details
When searching for a rental, what stands out to customers? The answer is simple. They don’t want to question what the property will look like once they arrive. Invest in high-quality photography (the more photos the better) of your space so they can envision themselves there and feel confident to book with you. Include descriptive captions to make them really get a sense for the layout. Where’s the best spot to cozy up with a cup of coffee? Show them. Creating a shareable experience in your rental goes a long way and is free marketing! Whether it's an indoor swing, gallery wall or peacock rattan chair, have statement decor that makes your property stand out from the rest and makes guests want to share it on social media.
Also don’t forget, your profile is just as important as the listing itself, so make sure it’s updated!
Partner with Local Businesses
Teaming up with local service providers is key to enforcing an unforgettable experience. Having a pulse on the areas best offerings will go a long way to a renter. Even providing a list of restaurants, activities and must-see sites will help create an unforgettable experience while visiting your rental. Have options in your back-pocket so if a rental asks for the best oysters in town, you can tell them and maybe even offer them a complimentary drink!
Provide Modern Amenities
The COVID-19 pandemic has taught us the importance of the comforts of home. Make your rental feel “homey” by taking your guests’ experience to the next level and possibly extend their stay. Ideas include:
Netflix subscription
Bose speaker
Snacks (Base this on the renter: charcuterie boards, baked goods, protein bars, bottle of wine, fresh fruit are some great options)
Keurig machine with coffee or tea pods
Fresh flowers
White, upgraded linens and towels
Air diffuser
And anything else you can think of that travelers might appreciate. There’s nothing more amazing about a stay than realizing you forgot something important, only to discover your host has left exactly what you need on the counter.
Be a Guest Yourself
Get out and travel! Being an excellent host is seeing what others are doing well and doing it even better. This tip will also help you understand the specific amenities you need and appreciate while traveling that may become an afterthought to the host.
If you want to offer luxury brand travel experiences, you have to offer luxury treatment to your guests. These are just 4 quick ideas of how you can take their experiences up a notch and earn those rave reviews that will draw more travelers to your short-term rental.